How do I clean my rug?
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Vacuum regularly. For spills, blot with a clean cloth and mild soap. Avoid excessive water.
Can I machine wash my rug?
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Most rugs should not be machine-washed as it can damage the fibers. Always check care instructions.
What rug size should I choose for my living room?
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A standard 8x10 or 9x12 rug works best for larger living rooms, ensuring all furniture fits comfortably.
How do I remove pet odors from my rug?
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Sprinkle baking soda on the rug, let it sit for an hour, then vacuum thoroughly. Repeat if necessary.
Do rugs shed over time?
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Some natural fiber rugs may shed slightly. Regular vacuuming helps reduce shedding.
What is your return policy?
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Items can be returned within 30 days if unused and in original packaging with proof of purchase.
How long does shipping take?
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Standard shipping takes 5-7 business days, while express delivery takes 2-3 days.
How do I prevent my rug from slipping?
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Use a non-slip rug pad to keep it secure on smooth floors.
Do you offer custom-size rugs?
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Yes! Contact us for custom sizing and design options.
Can I use rugs outdoors?
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We offer outdoor rugs designed for durability. Avoid using indoor rugs outside as they can be damaged by weather.